Why Us

Why Choose MD Dutton Plumbing & Backflow?

There are many North Richland Hills plumbers to choose from, so it’s important to know what’s the difference between us and everyone else and why you won’t regret choosing us. This is why over here we’re going to go through a few key points that really separate us from your standard plumber. And of course, if you have any questions you can always call us because we’re here to help. It’s important to outline these differences so that you know exactly what you’re getting into when you call MD Dutton Plumbing, the plumbers you can really trust.

Highly Rated

First off, it’s extremely important that you take the time to read reviews and look at ratings online for any North Richland Hills plumbers you use, because this allows you to get an immediate, authentic perspective from past customers and allows you to save yourself from potential heartache. This is why we’re proud to tell you that we actually have over fifty five-star Google reviews from satisfied customers. We are highly rated because we take the time to listen to our customers to properly communicate with them and give them work that they can really rely on. Our high ratings are just the beginning of what we do, but you can go ahead and read them just by clicking here. It’s important to us that you really know what we do and what makes us different. This is just one of the easiest ways to see right off the bat that we are in fact different than other plumbing companies. At the end of the day, to us it’s simply about making sure that our customers are satisfied and this is what our ratings clearly demonstrate to you.


Customer Service

Something else that really separates us from the standard North Richland Hills plumbers is that we actually take the time to treat everyone with great customer service. The term “customer service” is constantly thrown around, being used in vague ways by just about every service business and contractor out there, so we would like to get specific with that so you really understand what we mean by this. This is very important to us because it shows that we’re very intentional with the experience that we offer you from the beginning to the end with everything that we do with our customers. It’s very simple: we’re looking to actually serve our customers, we’re not looking to sell or try and throw in extra upsells. 

What if something doesn’t go as planned with North Richland Hills plumbers? Well we don’t have great service only when things go flawlessly, thankfully! If something doesn’t go as planned we make sure to make it right for our customers, and that’s when you can tell when someone truly has great customer service or not. This is something that we are very purposeful with and we look forward to demonstrating to you the next time your plumbing needs arise.

Honest Work

Some of the reasons that our customers really appreciate us is that they know we do honest work. That means we’re not just there for a sale we’re there to make the right fix. We offer you everything that you need here because we know how much it matters to make sure that our customers can really trust us. That’s why we are the ones who look to build long-term relationships with our customers and continue to offer them everything they need. Especially with the typical plumber, it’s very easy for them to tell you something and to take them for their word. This will put a lot of customers in vulnerable situations, where they have no choice but to accept what they say at face value, replace what they say needs to be replaced when all it might require is a simple fix. MD Dutton Plumbing has become the trusted plumber for its customers because we’ve proven ourselves time and time again that we actually lookout for the best interest of our customers. So if you’re ever needing a second opinion to make sure that things are done right you can always give us a call.


Our Customers Refer Us!

Everything that we do here is always centered around taking care of our customers from start to finish, the go-to North Richland Hills plumbers. One of the great indicators of high-quality plumbers is the referral rate, are their customers referring them to others? After you’ve had a negative experience with a plumber, you certainly won’t refer them to your friends and family! However after you’ve experienced someone’s service and choose to refer them to others, that’s when you know you do good work. In fact, over here we have a very high referral rate, that’s how we built most of our business and customer base. We know there is no stronger form of advertising than satisfied customers who do the talking for you! To us there is no value in leaving customers unsatisfied. We always take care of them because we know in the end it will always pay off for everyone. We’re always looking for feedback, ways to improve everything that we do. And most of all, we truly enjoy taking care of our customers in every way that we can.

High Quality

 Last but not least, we have high quality in everything that we do. From materials, equipment used to the North Richland Hills plumbers technician making the repair or installation, it’s all centered around taking care of the customer but also setting you up for success in the long run. This means we use the highest grade of materials and you’ll never have to worry about us low-balling you with something because of your lack of knowledge on the trade. So if you ever have any specific questions on this you can always ask us about it because we want to make sure that you feel that we are transparent with all that we do and that we really are here to offer you what you need. We look forward to helping you with your plumbing needs when they come, it’s our goal to serve our community with their plumbing needs and to make sure that we provide them with reliable, high quality, and honest work.